Absolutely recommend without hesitation. The team at DaltonCarpet.com helped us when we had a flood in our basement. We wound up doing both carpet as well as engineered hardwood of more than 1,000 square feet of basement space and they were very helpful all along the way. Their quality of service and suggestions helped us make a bad situation into a manageable one with great results!
I really appreciate you taking the time to correspond with me and for sending a variety of different samples and for sending the little bags of candy too!
Far better customer service than I received from a Dalton competitor, more specifically my salesman at your Dalton competitor. (They were the first company that popped up on my google search.)
They sold me samples but only found the time to return 1 phone call out of several and replied to none of my emails. They could take a lesson or 2 from you in customer sevice!! Lol.
Thanks again for your help Lisa.
Our church ordered carpet from Dalton three years ago. Although they were not local, we found their choices were more extensive than our local suppliers. Their prices were very reasonable, and we got exactly what we purchased exactly when they said it would arrive.
I first went to a large box store. They assured me several times the installation would be free. After wasting several of my days they then quoted me installation at a much higher price. I went to DaltonCarpet.com. They were great to work with. The price they quoted was the price it was. (And much lower than the larger store.) Maegan specifically answered all my questions quickly and politely. I’m very happy.