Reviews

Lisa, just a quick message to say Thank You for your help with, and getting the carpet here in a timely manner. Our install finished last Monday, and our new chairs arrived 11 pm Thursday night. Our Conference began Friday night. It all came together. General consensus of everyone…..It’s beautiful. Our Appreciation to all of you at DaltonCarpet.com! God Bless Joe in Arizona

I really appreciate you taking the time to correspond with me and for sending a variety of different samples and for sending the little bags of candy too! Far better customer service than I received from a Dalton competitor, more specifically my salesman at your Dalton competitor. (They were the first company that popped up on my google search.) They sold me samples but only found the time to return 1 phone call out of several and replied to none of my emails. They could take a lesson or 2 from you in customer sevice!! Lol. Thanks again for your help Lisa. Kimberly in Kansas

I first went to a large box store. They assured me several times the installation would be free. After wasting several of my days they then quoted me installation at a much higher price. I went to DaltonCarpet.com. They were great to work with. The price they quoted was the price it was. (And much lower than the larger store.) Maegan specifically answered all my questions quickly and politely. I’m very happy. Shea in Arkansas

Gorgeous carpet! Plush! Super great deal. Was nervous ordering at first. The swatches didn't do it justice. So happy!!!! Rachel in New York

Absolutely recommend without hesitation. The team at DaltonCarpet.com helped us when we had a flood in our basement. We wound up doing both carpet as well as engineered hardwood of more than 1,000 square feet of basement space and they were very helpful all along the way. Their quality of service and suggestions helped us make a bad situation into a manageable one with great results! Tim D in Tennessee

I recently moved into a house and discovered to my horror that I really needed an entire house load of carpets and some flooring.....2100 sq ft! My two quotes from well-known suppliers were $11,000 and $12,500 which I absolutely could not afford! Remembering from 20 years ago when I use them successfully, I contacted Daltoncarpet.com and was able to choose better carpet and flooring than the other quotes. I used my own installer and the total cost was just under $7,000 ...saving me, for this quality carpeting, $7,000! The whole process went smoothly but obviously took a little longer than a local company but it was well worth the wait and a bit more effort. I would thoroughly recommend them and have done so already. Roberta in Washington

On our new Gym Carpet Court they were a joy to work with. They kept me updated on scheduling, and answered any questions promptly. Once on the scene, their gym installation crew was personable, clean and professional. Some of the gym carpet installation was intricate, and they all knew exactly what they were doing, and were fascinating to watch. After finishing, they went over the details of how the Gym carpet should be treated, and cleaned when necessary. I was even given a phone number to call should I have questions later. Thomas in Alabama

We had been looking for options for our church floor covering. We finally decided on carpet, and DALTON CARPET was our choice! I'm so VERY glad that we did. It was the most affordable, and the quality was amazing. As you can see, it gave our church a major face-lift! Thanks Lisa for your help with our order. The carpet came faster than we had hoped. We can truly praise God freely on this new floor covering! Charles in Texas

After contacting all the carpet companies in Dalton, I decided to order from Dalton Carpet because they were the most professional on the phone. They e-mailed me the quotes right away and in a format that was easy to understand. The carpet is wonderful (Mohawk 2S65 in 879 Patina), the pad is supper plush (I ordered the 8lb Supreme Odor/Spill Guard). Lisa was super easy to deal with and answered all my questions. All in all a very pleasant experience. I purchased 1800 SF of carpet by phone and was apprehensive because carpet is not exactly what I would normally buy from several states away. The experience was amazingly positive! I went to my local stores chose the carpet I wanted by taking samples home. Once I decided on what I wanted, I called Dalton Carpet and Lisa was super helpful. I ended up saving 50% of what I would have paid locally even after paying for freight! Thank you Lisa! Peter in Kansas

Customer Service has always worked hard to make me happy - thanks Wayne in North Carolina