I didn't have to "babysit" customer service. After placing the order I received a confirmation immediately, the order arrived when it was supposed to. Keep up the good work!
I really appreciate you taking the time to correspond with me and for sending a variety of different samples and for sending the little bags of candy too!
Far better customer service than I received from a Dalton competitor, more specifically my salesman at your Dalton competitor. (They were the first company that popped up on my google search.)
They sold me samples but only found the time to return 1 phone call out of several and replied to none of my emails. They could take a lesson or 2 from you in customer sevice!! Lol.
Thanks again for your help Lisa.
Your flooring knowledge is excellent, your customer service could not be better. I am extremely satisfied with my purchasing experience with DaltonCarpet. I highly recommend others buy from you every chance I get.
Our church ordered carpet from Dalton three years ago. Although they were not local, we found their choices were more extensive than our local suppliers. Their prices were very reasonable, and we got exactly what we purchased exactly when they said it would arrive.