After contacting all the carpet companies in Dalton, I decided to order from Dalton Carpet because they were the most professional on the phone. They e-mailed me the quotes right away and in a format that was easy to understand. The carpet is wonderful (Mohawk 2S65 in 879 Patina), the pad is supper plush (I ordered the 8lb Supreme Odor/Spill Guard). Lisa was super easy to deal with and answered all my questions. All in all a very pleasant experience.
I purchased 1800 SF of carpet by phone and was apprehensive because carpet is not exactly what I would normally buy from several states away. The experience was amazingly positive! I went to my local stores chose the carpet I wanted by taking samples home. Once I decided on what I wanted, I called Dalton Carpet and Lisa was super helpful. I ended up saving 50% of what I would have paid locally even after paying for freight! Thank you Lisa!
The gymnasium carpet line colors and main carpet color blended really well. The guys were courteous and a pleasure to work with. They commented many times how great they thought the finished floor looked. Again, thank you for a great job. It was a pleasure working with you and the installers.
I really appreciate you taking the time to correspond with me and for sending a variety of different samples and for sending the little bags of candy too!
Far better customer service than I received from a Dalton competitor, more specifically my salesman at your Dalton competitor. (They were the first company that popped up on my google search.)
They sold me samples but only found the time to return 1 phone call out of several and replied to none of my emails. They could take a lesson or 2 from you in customer sevice!! Lol.
Thanks again for your help Lisa.
The associates that helped me along the way (Lisa, Maegan) were helpful, friendly and professional! Ordering from afar was a bit scary but supplying samples was no problem for Daltoncarpet.com ; they even included some candy goodies in the package to help with the decisioning! Whens unsure about colors, Maegan gave great recommendations and those I ended up going with. The price and quality was far better than anything I could have purchased locally. HIGHLY recommend this company, their products - AND their staff associates! 10 thumbs up!