I didn't have to "babysit" customer service. After placing the order I received a confirmation immediately, the order arrived when it was supposed to. Keep up the good work!
I highly recommend DaltonCarpet.com. It can be a little challenging to pick your selections from the small sample. I had a very positive experience both times I used them.
Our church ordered carpet from Dalton three years ago. Although they were not local, we found their choices were more extensive than our local suppliers. Their prices were very reasonable, and we got exactly what we purchased exactly when they said it would arrive.