I didn't have to "babysit" customer service. After placing the order I received a confirmation immediately, the order arrived when it was supposed to. Keep up the good work!
Our church ordered carpet from Dalton three years ago. Although they were not local, we found their choices were more extensive than our local suppliers. Their prices were very reasonable, and we got exactly what we purchased exactly when they said it would arrive.
The associates that helped me along the way (Lisa, Maegan) were helpful, friendly and professional! Ordering from afar was a bit scary but supplying samples was no problem for Daltoncarpet.com ; they even included some candy goodies in the package to help with the decisioning! Whens unsure about colors, Maegan gave great recommendations and those I ended up going with. The price and quality was far better than anything I could have purchased locally. HIGHLY recommend this company, their products - AND their staff associates! 10 thumbs up!