I first went to a large box store. They assured me several times the installation would be free. After wasting several of my days they then quoted me installation at a much higher price. I went to DaltonCarpet.com. They were great to work with. The price they quoted was the price it was. (And much lower than the larger store.) Maegan specifically answered all my questions quickly and politely. I’m very happy.
On our new Gym Carpet Court they were a joy to work with. They kept me updated on scheduling, and answered any questions promptly. Once on the scene, their gym installation crew was personable, clean and professional. Some of the gym carpet installation was intricate, and they all knew exactly what they were doing, and were fascinating to watch. After finishing, they went over the details of how the Gym carpet should be treated, and cleaned when necessary. I was even given a phone number to call should I have questions later.
If you know what carpet and color you want then use Daltoncarpet.com for your supplier. I was able to have Dalton carpet supply and ship my choice for less than 2/3 the cost of buying it locally.
I really appreciate you taking the time to correspond with me and for sending a variety of different samples and for sending the little bags of candy too!
Far better customer service than I received from a Dalton competitor, more specifically my salesman at your Dalton competitor. (They were the first company that popped up on my google search.)
They sold me samples but only found the time to return 1 phone call out of several and replied to none of my emails. They could take a lesson or 2 from you in customer sevice!! Lol.
Thanks again for your help Lisa.
Every time I called with a question everyone was more than Happy to help and very, very personable! And I saved $868 :) Over all it has been a very favorable experience. I will be using you in the future!