I really appreciate you taking the time to correspond with me and for sending a variety of different samples and for sending the little bags of candy too!
Far better customer service than I received from a Dalton competitor, more specifically my salesman at your Dalton competitor. (They were the first company that popped up on my google search.)
They sold me samples but only found the time to return 1 phone call out of several and replied to none of my emails. They could take a lesson or 2 from you in customer sevice!! Lol.
Thanks again for your help Lisa.
On our new Gym Carpet Court they were a joy to work with. They kept me updated on scheduling, and answered any questions promptly. Once on the scene, their gym installation crew was personable, clean and professional. Some of the gym carpet installation was intricate, and they all knew exactly what they were doing, and were fascinating to watch. After finishing, they went over the details of how the Gym carpet should be treated, and cleaned when necessary. I was even given a phone number to call should I have questions later.
Absolutely recommend without hesitation. The team at DaltonCarpet.com helped us when we had a flood in our basement. We wound up doing both carpet as well as engineered hardwood of more than 1,000 square feet of basement space and they were very helpful all along the way. Their quality of service and suggestions helped us make a bad situation into a manageable one with great results!
Thanks so much for everything Lisa!
We are ecstatic about the carpets and incredible how much money we saved by using DaltonCarpet.com, even comparing to those “free installation” offers by Lowes and Home Depot!!
Thank you again!
After contacting all the carpet companies in Dalton, I decided to order from Dalton Carpet because they were the most professional on the phone. They e-mailed me the quotes right away and in a format that was easy to understand. The carpet is wonderful (Mohawk 2S65 in 879 Patina), the pad is supper plush (I ordered the 8lb Supreme Odor/Spill Guard). Lisa was super easy to deal with and answered all my questions. All in all a very pleasant experience.
I purchased 1800 SF of carpet by phone and was apprehensive because carpet is not exactly what I would normally buy from several states away. The experience was amazingly positive! I went to my local stores chose the carpet I wanted by taking samples home. Once I decided on what I wanted, I called Dalton Carpet and Lisa was super helpful. I ended up saving 50% of what I would have paid locally even after paying for freight! Thank you Lisa!