We know there are many things which go into making decisions about large purchases, so we have taken innitaitive to think these things through for you! We know five major factors when purchasing carpets are lasting performance, easy clean up, eye appeal, comfort, and price. We have combined all of these to give you an elegant, affordable, quality carpet when we created Gensis Texture.
We know there are many things which go into making decisions about large purchases, so we have taken innitaitive to think these things through for you! We know five major factors when purchasing carpets are lasting performance, easy clean up, eye appeal, comfort, and price. We have combined all of these to give you an elegant, affordable, quality carpet when we created Gensis Texture.
Solution Dyed for extreme stain and fade protection, Continuous Filament for extreme wear protection, Continuous Filament yarn process to eliminate piling and fuzzing
I really appreciate you taking the time to correspond with me and for sending a variety of different samples and for sending the little bags of candy too!
Far better customer service than I received from a Dalton competitor, more specifically my salesman at your Dalton competitor. (They were the first company that popped up on my google search.)
They sold me samples but only found the time to return 1 phone call out of several and replied to none of my emails. They could take a lesson or 2 from you in customer sevice!! Lol.
Thanks again for your help Lisa.
Great customer service and product knowledge. You allways have what I need in your product selections. I feel like I'm talking to people who are my friends when I call DaltonCarpet
After contacting all the carpet companies in Dalton, I decided to order from Dalton Carpet because they were the most professional on the phone. They e-mailed me the quotes right away and in a format that was easy to understand. The carpet is wonderful (Mohawk 2S65 in 879 Patina), the pad is supper plush (I ordered the 8lb Supreme Odor/Spill Guard). Lisa was super easy to deal with and answered all my questions. All in all a very pleasant experience.
I purchased 1800 SF of carpet by phone and was apprehensive because carpet is not exactly what I would normally buy from several states away. The experience was amazingly positive! I went to my local stores chose the carpet I wanted by taking samples home. Once I decided on what I wanted, I called Dalton Carpet and Lisa was super helpful. I ended up saving 50% of what I would have paid locally even after paying for freight! Thank you Lisa!
I didn't have to "babysit" customer service. After placing the order I received a confirmation immediately, the order arrived when it was supposed to. Keep up the good work!
I first went to a large box store. They assured me several times the installation would be free. After wasting several of my days they then quoted me installation at a much higher price. I went to DaltonCarpet.com. They were great to work with. The price they quoted was the price it was. (And much lower than the larger store.) Maegan specifically answered all my questions quickly and politely. I’m very happy.
